Who's Who - York

Senior Managers

Store Manager Abby Francis
Responsible for the overall management of the store and liaison with Head Office
Customer Services Manager Diana Bell
Responsible for the organisation and management of all customer facing services
Estates Manager Luke Bell
Responsible for the organisation and management of store cleaning, maintenance and refurbishment in consultation with the Office of the Director of Estates. Also the arrangements for deliveries and all stock handling activities.
HR Manager Patrick Evans
Responsible for the organisation and management of all day to day personnel activities, holiday rotas, recruitment and training in conjunction with the Office of the HR Director.
Finance Manager David Woolliss
Responsible for the organisation and management of all day to day financial activities including cash handling and the preparation of reports for the Office of the Finance Director.

Department Heads

Responsible for the organisation and management of all day to day activities within the department. Represents the department in discussions with the store manager and the Directors of Merchandising and Marketing. Some Departmental Heads are also responsible for organising store-wide activities such as themed decorations (Easter, Mothers Day etc.)

Clothing Michael McGrath Entertainment Laurie Bishop
Men Lucianne Summers Audio Dominic Anderson
Womens Matthew Waite Photographic Jade Mitchell
Girls Christopher Mitchell Computers Hannah Plumbe
Boys Trevor Mawson TV and Video David Ashurst
Household Abby Cresswell Furnishings David Bruce
Kitchen electrical Richard Finchett Floor coverings Cara McConville
Kitchen equipment Hannah Liles Furnishing fabrics Joseph Griffiths
China and cutlery Sam Ward Linens Steven Bostwick
Lighting Thomas Lamb Pictures and mirrors Sabrina McGrath
Furniture Ryan Stott Accessories Elizabeth Summers
Dining room Charlotte McGrath Shoes Christopher Galloway
Living room Louise Richardson Bags Michael Levine
Bedroom Tessa Storry Jewellery & watches Emma Plumbe
Home Office Rebecca Morrison Hats, scarves & gloves Jonathan Dudney
Stationery Patrick Wigley-Smith Toiletries Charlotte Heath
Cards and wrapping Menting Wang Toiletries for women Rachael Metcalf
Office supplies James Mitchell Toiletries for men Kimranjit Bi
Table accessories James Bishop Toiletries for all Michael Okai
Restaurant Jonathan Mitchell Food Hall Chang Wong
Food Preparation Rachael White Perishable goods James Bostwick
Service Timothy Guest Non-perishable Gareth Macquarrie
    Frozen and chilled Laura McMinn
Customer Services Jonathan Irvine
Call Centre and Customer Services Desk in-store Adele Smallpeice
Wedding list and gift vouchers Safia Thakur
Contracts for curtain and carpet measuring and fitting Rebecca McConville


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