Address: Bull Ring Shopping Centre, Birmingham B5 4BU

Senior Managers

Store Manager	Nimesh Johal
Responsible for the overall management of the store and liaison with Head Office
Customer Services Manager	George Metcalf
Responsible for the organisation and management of all customer facing services
Estates Manager	Andrew Archer
Responsible for the organisation and management of store cleaning, maintenance and refurbishment in consultation with the Office of the Director of Estates. Also the arrangements for deliveries and all stock handling activities.
HR Manager	Sarwat Patel
Responsible for the organisation and management of all day to day personnel activities, holiday rotas, recruitment and training in conjunction with the Office of the HR Director.
Finance Manager	George Jones
Responsible for the organisation and management of all day to day financial activities including cash handling and the preparation of reports for the Office of the Finance Director.

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Department Heads

Responsible for the organisation and management of all day to day activities within the department. Represents the department in discussions with the store manager and the Directors of Merchandising and Marketing. Some Departmental Heads are also responsible for organising store-wide activities such as themed decorations (Easter, Mothers Day etc.)

Clothing	Clare O'Hara	Entertainment	Oliver Johnson
Men	Richard Kirk	Audio	Arron Warburton
Womens	Krishna Jenner	Photographic	Chloe Kelly
Girls	Sarah Gilchrist	Computers	Daneele Barton
Boys	Lauren Tabb	TV and Video	Laura Moody
Household	Katy Wright	Furnishings	Julie Parkinson
Kitchen electrical	Naomi Bradley	Floor coverings	Kimberley McKenzie
Kitchen equipment	Neil Talbot	Furnishing fabrics	Amy Wright
China and cutlery	Nabila Oldfield	Linens	Michael Ingham
Lighting	Nicola Carney	Pictures and mirrors	Louise Barber
Furniture	Stephen Jones	Accessories	Katherine Miller
Dining room	Faye Pashler	Shoes	Oliver Scotney
Living room	Oliver Jenner	Bags	Christina Johal
Bedroom	Michael Bartram	Jewellery & watches	Nasir Keyworth
Home Office	Andrew Fryer	Hats, scarves & gloves	Katie Martin
Stationery	Di Ward	Toiletries	Luke Bradley
Cards and wrapping	Lazare Streets	Toiletries for women	Matthew Marston
Office supplies	Kersten Wright	Toiletries for men	Rachel Eccles
Table accessories	Naomi Johnson	Toiletries for all	Elena Hall
Restaurant	Ricki Robinson	Food Hall	Ben Archer
Food Preparation	Ngai Sohi	Perishable goods	Chloe Talbot
Service	Louise Connelly	Non-perishable	Jenna Duncan
		Frozen and chilled	James Farrell
Customer Services			Kamaljit Teimoori
Call Centre and Customer Services Desk in-store			Richard Lingard
Wedding list and gift vouchers			Oliver Mumtaz
Contracts for curtain and carpet measuring and fitting			Matthew Warburton

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