Senior Managers

Store Manager David Grant
Responsible for the overall management of the store and liaison with Head Office
Customer Services Manager Lucy Gittins
Responsible for the organisation and management of all customer facing services
Estates Manager Charles Elder
Responsible for the organisation and management of store cleaning, maintenance and refurbishment in consultation with the Office of the Director of Estates. Also the arrangements for deliveries and all stock handling activities.
HR Manager Nabila Riasat
Responsible for the organisation and management of all day to day personnel activities, holiday rotas, recruitment and training in conjunction with the Office of the HR Director.
Finance Manager Hayley Ingham
Responsible for the organisation and management of all day to day financial activities including cash handling and the preparation of reports for the Office of the Finance Director.

Department Heads

Responsible for the organisation and management of all day to day activities within the department. Represents the department in discussions with the store manager and the Directors of Merchandising and Marketing. Some Departmental Heads are also responsible for organising store-wide activities such as themed decorations (Easter, Mothers Day etc.)

Clothing Di Townsend Entertainment Laura Copeman
Men Elena Fryer Audio Kersten Archer
Womens F. Christian Henstock Photographic Neil Shi
Girls Oliver Johal Computers Gavin Child
Boys William Pattison TV and Video Thomas Ingham
Household Stephanie Baig Furnishings Andrew Potter
Kitchen electrical Naomi Blackwell Floor coverings Gemma Pattison
Kitchen equipment Natalie Wright Furnishing fabrics Chloe Blackwell
China and cutlery Thomas White Linens Di Townsend
Lighting Katherine Tandy Pictures and mirrors Elena Fryer
Furniture Christian Henstock Accessories Gavin Child
Dining room William Pattison Shoes Nicola Smith
Living room Laura Copeman Bags Justin Miall
Bedroom Kersten Archer Jewellery & watches Naomi Stubley
Home Office Neil Shi Hats, scarves & gloves Katy Blackwell
Stationery Chang Li Toiletries Claire Baig
Cards and wrapping Louise Lobato Alonso Toiletries for women Geoffrey Rourke
Office supplies Krishna Henderson Toiletries for men Lisa Green
Table accessories Louise Ingham Toiletries for all Anthony Mistry
Restaurant Ifeoma Heath Food Hall Helen Lingard
Food Preparation Christopher Child Perishable goods Amy Hardman
Service Amanda Lockett Non-perishable James Furr
    Frozen and chilled Chang Jackson
Customer Services Annabel Connelly
Call Centre and Customer Services Desk in-store Claire Marston
Wedding list and gift vouchers Helen Bartram
Contracts for curtain and carpet measuring and fitting Thomas Riasat


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