Address: Brent Cross Shopping Centre, Hendon, London NW4 3FN

Senior Managers

Store Manager	Toby Brownett
Responsible for the overall management of the store and liaison with Head Office
Customer Services Manager	Rebecca Bishop
Responsible for the organisation and management of all customer facing services
Estates Manager	David Francis
Responsible for the organisation and management of store cleaning, maintenance and refurbishment in consultation with the Office of the Director of Estates. Also the arrangements for deliveries and all stock handling activities.
HR Manager	Sarah Hawes
Responsible for the organisation and management of all day to day personnel activities, holiday rotas, recruitment and training in conjunction with the Office of the HR Director.
Finance Manager	Di Liu
Responsible for the organisation and management of all day to day financial activities including cash handling and the preparation of reports for the Office of the Finance Director.

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Department Heads

Responsible for the organisation and management of all day to day activities within the department. Represents the department in discussions with the store manager and the Directors of Merchandising and Marketing. Some Departmental Heads are also responsible for organising store-wide activities such as themed decorations (Easter, Mothers Day etc.)

Clothing	Stuart Lamb	Entertainment	Will Brownett
Men	Faye Richardson	Audio	Hannah Gordon
Womens	Emma Farrell	Photographic	Hayley Veevers
Girls	Carla Dudney	Computers	Zainab Rawat
Boys	Hannah Parnell	TV and Video	James Okai
Household	Roberta Griffiths	Furnishings	Mark Priestley
Kitchen electrical	Charlotte Robson	Floor coverings	Patrick Brown
Kitchen equipment	Sarah Shepherd	Furnishing fabrics	Andrew Donaldson
China and cutlery	Andrew Okai	Linens	Katherine Longmate
Lighting	Lee Alexander	Pictures and mirrors	Vandana Arora
Furniture	Jordan Bates	Accessories	Jonathan Guest
Dining room	Trevor Summers	Shoes	Mark Bourke
Living room	Hayley Okai	Bags	Michael Rudd
Bedroom	Alexander Evans	Jewellery & watches	Hannah Clarke
Home Office	Jonathan Clarke	Hats, scarves & gloves	Lauren Pickup
Stationery	Sarah Clarke	Toiletries	Emma Clear
Cards and wrapping	Katherine Yupet	Toiletries for women	Laura Francis
Office supplies	Steven Thompson	Toiletries for men	James Harewood
Table accessories	Ajay Patel	Toiletries for all	Adam Hackett
Restaurant	Rebecca Yupet	Food Hall	James Yupet
Food Preparation	Lee Popham	Perishable goods	Robert Levine
Service	Trevor Popham	Non-perishable	Sandhya Arora
		Frozen and chilled	Cara Hawes
Customer Services			Matthew Robson
Call Centre and Customer Services Desk in-store			Christopher Veevers
Wedding list and gift vouchers			Kate Francis
Contracts for curtain and carpet measuring and fitting			Mark Farrell

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