From the outside, large IT projects have been likened to Swans; relaxed and graceful on the surface, but venture below the water line and it is all frantic paddling to maintain any progress.

Keep the egg off your face and understand the need for Risk Management.

Here are some tools to help.

Just what are Service Level Agreements (SLA)?

And if you have to work with them, you will probably want to know how to manage them.

Procurement Not the first subject you think of when studying computing, but important nonetheless.

This buying and selling exercise is good fun, and brings out the market trader in everyone.

Sourcing is very important if you want to get the best value for money, especially if you have written a SLA.