What is the business value of information systems?
For
this exercise you will need to do a little bit of research. You can do this
as an individual, or you might join up with a few colleagues and share your
results.
The
basic information can be found in the following text:
Understanding the Business Value of
Systems and Managing Change, Chapter 11, Managing the Digital Firm, Management
Information Systems, Seventh Edition, Laudon &
Laudon, Prentice Hall, p336-340, ISBN 0-13-033066-3.
However
this is only a starting point and you are advised to look further for other
resources, such as alternative texts or on the internet.
Once
you have completed your research and made some notes, try the review questions
below.
As
a guide, this piece of learning should take about one hour to complete.
Review Questions
Test your understanding of this topic with the following questions.
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Why do information
systems often fail to deliver genuine business benefits? |
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What is an 'intangible
benefit'? Give an example. |
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How are the benefits
of proposed information systems traditionally accounted for? |
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Think of some common
application software packages such as Microsoft Office. Is it feasible
to use such a package as the basis of a digital information system? Consider the needs
of a medium sized organisation (1000 staff), and justify your proposed
choice of approach. |
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