SHOOC^® Access All Areas

Microsoft Office

Below are a selection of office files. Click each one and save the file to your computer as prompted, then try opening the file. If you can't open the files please refer to the tip below.

TIP: If you are unable to view the files it may be that you do not have an office suite installed such as Microsoft Office.

For a free alternative to you could try OpenOffice which is an open-source office suite, compatible with other major office suites. It is available to download from the OpenOffice website.

Audio

MP3 is a common audio file that uses digital audio compression to reduce the file size compared to a WAV file. A WAV is an audio file used in Microsoft Windows.

Click the files below to download them, save them to your computer and then open them to play. If you double click the file and are unable to play/hear the audio refer to the tip below.

TIP: If you are unable to hear any sound please check the following:

• Are your speakers/headphones plugged into the audio jack?
• Are the speakers turned on?
• Is the volume on your speakers/headphones turned up ?
• Is the volume on your computer/device turned up?

Images

Here are a couple of image types. Please try downloading them onto your computer and opening them.

Videos

Here are a couple of videos in different formats. Try downloading them (this might take some time depending on your internet connection) and playing them. If you experience difficulties see the tip below.

TIP: If you are unable to view the video please check that you have a relevant multimedia player installed such as:

• Windows Media Player
• Real Player
• QuickTime
• VLC player

PDF

A PDF is a type of document. An advantage is that they can be viewed using free software that allows the user to navigate, search and zoom into the document.

TIP: If you are unable to preview the PDF file you may need to install Adobe Reader from the Adobe website free of charge.

Flash Player

Visit the SHU YouTube channel using the link below and try playing the videos. Please note, links will open in a new internet browser window or tab.

TIP: If you are unable to view the videos on YouTube you may not have Adobe Flash Player installed. You can download this from the Adobe website free of charge.

Screen Resolution

You should see this image of a perfect circle.

TIP: If you don't see this as a perfect circle it might be related to your current screen resolution settings. For example, the circle may appear as a rugby ball shape which may mean you have a widescreen monitor which has been set to widescreen resolution, making images appear stretched. You could try adjusting your resolution in your display settings.

Blackboard Collaborate

Blackboard Collaborate is a virtual classroom tool that may be used to deliver some of your seminars, lectures and support sessions online.

Here is an orientation resource designed to introduce you to the basic features.

To access Blackboard Collaborate you will need the most recent version of Java installed. You can download this free of charge from the Java website.

You can also access via the Blackboard Collaborate™ Mobile app on your tablet or mobile device. Once you have installed and opened the app you will be asked to enter the session URL and your name.

PebblePad

Visit the PebblePad Help site for guidance and support videos

Recommended browser settings for PebblePad

PebblePocket app (iOS | Android | PebblePocket help)

Please see below the minimum supported desktop browser versions for accessing PebblePad version 5:

• Google Chrome 31
• Mozilla Firefox 33
• Internet Explorer 10
• Opera 29
• Safari 7

Here's the minimum supported mobile operating system for accessing PebblePad version 5:

• iOS 7.1 for iPhones and iPads
• Android 4.2.2
• Blackberry OS 10
• Windows 7 for tablets and hybrid devices

Note that for mobile browsers, it is strongly suggested that you use Safari for iOS devices, Chrome for Android devices and Internet Explorer for Windows devices for the best user experience.