e_Business example examination questions

question 1

draw a diagram of the Knowledge Management Framework. depict on the diagram the six activities that an e-Business needs to undertake to manage knowledge. (2 marks)

For each activity state on the diagram two examples of activity that CCC may undertake to manage Knowledge. (3 marks)

question 2

what is an extranet?.  What is its purpose and its relation to corporate IT infrastructure? (2 marks)

use examples of how it could be used to discuss benefits of extranet strategy. (3 marks)

question 3

use examples to explain what 'domain name' and 'domain name service' are. (2 marks)

for "aces.shu.ac.uk", draw a diagram to present the hierarchical organisation of domains. state and explain all the domains in this domain name. (3 marks)

question 4

identify the four security cornerstones. use examples to briefly explain them. (2 marks)

what is the role of a certificate authority like Amazon? what is a digital certificate? discuss services that Verisign could provide CCC. (3 marks)

question 5

what are B2C, B2B, C2C and C2B? use examples to briefly explain them. (2 marks)

For CCC's B2C relationships, construct a simple spider diagram. (3 marks)

question 6

use simple examples and appropriate diagrammatic techniques and annotations to explain: what is a use case? what is a use case diagram?. (2 marks)

Produce a use case diagram for the University Library system, described below. (3 marks)

University Library System

This is a Web-based system for administering loans of books.  Both students and staff may borrow and reserve books.  All users may register online and they are authenticated before they can reserve books and look up the books they have on loan however there is no need for logging in if users want to look up the catalogue.  Only library staff can issue loans.  At the time of issue, admin staff have to make sure that user does not have overdue books in which case the loan would be refused.

question 7

what are the three functional requirements of computing applications?  what is stand-alone? what is client/server? (2 marks)

if we are designing a client-server Web-based solution for CCC, what factors would influence your decisions on client-side and server-side functionalities? (3 marks)

question 8

explain what a web service is.  what role does the xml play in web service technology? (2 marks)

draw a diagram that depicts the basic architecture of web services.  make sure you include all standards and messaging patterns and protocols. (3 marks)

question 9

explain what the terms tacit knowledge, explicit knowledge and background knowledge mean.  Use examples to demonstrate your understanding of the terms. (2 marks)

use examples to discuss how CCC should manage tacit and explicit knowledge and use them to take advantage of the e-Business opportunity. (3 marks)